Terms of service
Last Updated: November 30, 2025
Overview
Welcome to Club Underdogs! These Terms of Service ("Terms") govern your use of clubunderdogs.com and all related services, content, and products (the "Services") operated by Club Underdogs LLC ("we", "us", "our", or "Club Underdogs").
Our Services are powered by Shopify, which enables us to provide you with a seamless shopping experience.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
1. Eligibility and Accounts
By using our Services, you represent that:
- You are at least 18 years old (or the age of majority in your jurisdiction)
- You have the legal capacity to enter into this agreement
- Any information you provide is accurate and complete
If you create an account, you are responsible for maintaining the security of your login credentials and for all activity under your account. You may not transfer your account to others.
2. Health and Product Disclaimers
Some Underdog products are dietary supplements. These products are not intended to diagnose, treat, cure, or prevent any disease. The statements made about our products have not been evaluated by the Food and Drug Administration (FDA).
Before using any dietary supplement, we recommend that you:
- Consult with a healthcare professional, especially if you are pregnant, nursing, taking medication, or have a medical condition
- Review all product ingredients for potential allergens
- Follow usage directions on product packaging
We are all individuals, and thus individual results may vary. We can't guarantee the results you may experience from using our products.
3. Products and Descriptions
We strive to represent our products accurately. Sometimes though:
- Appearance may vary slightly in person, hopefully for the best
- Packaging may change, without notice
- Formulation may be improved and we will try our best to let you know beforehand
- We reserve the right to limit quantities or discontinue products at any time
Although we hope we can meet your expectations of our products, we can't guarantee it. However, we can guarantee we will listen and try to improve.
4. Orders and Payment
When you place an order:
- You are making an offer to purchase, which we may accept or decline
- Your order is not confirmed until we send an order confirmation email
- Payment must be processed successfully before acceptance
We reserve the right to cancel orders due to pricing errors, product unavailability, suspected fraud, or other reasons at our discretion. If we cancel your order, we will refund any payment received.
All purchases are for personal use only and are subject to our Refund Policy.
You agree that all payment information you provide is accurate and that you are authorized to use the payment method.
5. Pricing and Taxes
- Prices are subject to change without notice
- The price charged is the price displayed at the time of your order
- Prices do not include taxes, shipping, or other fees unless stated
- Promotional pricing is governed by the specific promotion terms
6. Shipping and Delivery
- Delivery times are estimates only and are not guaranteed
- We are not liable for delays caused by carriers, customs, weather, or other factors beyond our control
- Risk of loss transfers to you upon delivery to the carrier
Please review our Shipping Policy for complete details.
7. Refunds and Returns
All purchases are subject to our Refund Policy. Please review it before making a purchase.
8. Intellectual Property
All content on our Services—including text, images, logos, graphics, videos, and product designs—is owned by Club Underdogs or our licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written permission.
The Club Underdogs name, logo, and related branding are our trademarks. Unauthorized use is prohibited.
9. User Conduct
You agree not to:
- Use our Services for any unlawful purpose
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit harmful code, spam, or misleading information
- Attempt to interfere with or compromise the security of our Services
- Scrape, crawl, or collect data from our Services without permission
- Harass, abuse, or harm others
We may suspend or terminate your access if you violate these Terms.
10. Third-Party Links and Services
Our Services may contain links to third-party websites or services. We are not responsible for:
- The content, accuracy, or practices of third-party sites
- Any products or services purchased from third parties
- Any damages arising from your use of third-party sites
11. Privacy
Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
Because our Services are hosted by Shopify, certain information is also subject to Shopify's Privacy Policy.
12. Feedback and Reviews
If you submit feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display that content for any purpose.
You represent that any feedback you submit:
- Is your original work or you have rights to share it
- Does not violate any third-party rights
- Is not unlawful, defamatory, or harmful
We may remove any feedback that violates these Terms.
13. Disclaimer of Warranties
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
WE DO NOT WARRANT THAT: THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; PRODUCTS WILL MEET YOUR SPECIFIC EXPECTATIONS; OR ANY INFORMATION PROVIDED IS ACCURATE OR COMPLETE.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CLUB UNDERDOGS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUE, LOSS OF DATA, PERSONAL INJURY (EXCEPT WHERE REQUIRED BY LAW), OR PROPERTY DAMAGE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
15. Indemnification
You agree to indemnify and hold harmless Club Underdogs and its affiliates from any claims, damages, or expenses (including legal fees) arising from:
- Your breach of these Terms
- Your violation of any law or third-party rights
- Your use of the Services
16. Changes to These Terms
We may update these Terms at any time. Material changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
17. Termination
We may terminate or suspend your access to the Services at any time, without notice, for any reason, including violation of these Terms.
Upon termination, provisions that by their nature should survive (such as intellectual property, disclaimers, limitations of liability, and indemnification) will remain in effect.
18. Governing Law and Disputes
These Terms are governed by the laws of the State of [YOUR STATE], without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Services shall be resolved in the state or federal courts located in [YOUR CITY, STATE], and you consent to the jurisdiction of such courts.
19. General Provisions
- Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
- Waiver: Our failure to enforce any right does not constitute a waiver of that right.
- Entire Agreement: These Terms, together with our Privacy Policy and other posted policies, constitute the entire agreement between you and Club Underdogs.
- Assignment: You may not assign these Terms without our consent. We may assign our rights and obligations freely.
20. Contact Us
If you have questions about these Terms, please contact us:
Club Underdogs LLC
Email: hello@clubunderdogs.com